Question 1

Why should I buy a used Tesla from Factor E Motors ?

Accepted Answer

Factor E Motors was founded by award-winning former Tesla Canada technical leaders and Master Technicians, including winners of Tesla's North America diagnostics competitions and the founding leader of Tesla's Richmond and Victoria centers. Every vehicle undergoes a thorough multi-point safety inspection and expert reconditioning by Tesla-trained technicians. We follow Tesla's own transparent pricing model — no commission, no hidden fees, no dealer charges — exactly like buying a new Tesla.

Question 2

What Tesla models does Factor E Motors sell?

Accepted Answer

Factor E Motors carries all four main Tesla models as certified pre-owned: Model 3 (from around $23,800), Model Y (from around $27,890), Model S (from around $17,300), and Model X (from around $33,300). All prices are plus tax with zero hidden fees. Inventory is updated regularly.

Question 3

Where is Factor E Motors located?

Accepted Answer

Factor E Motors is located at 1245 Frances St, Vancouver, BC V6A 1Z4, Canada. We are open Monday to Friday from 11:00 AM to 5:00 PM, with off-hours appointments available. We serve the entire Greater Vancouver and Lower Mainland area.

Question 4

Can I sell or trade in my Tesla at Factor E Motors?

Accepted Answer

Yes. Factor E Motors accepts Tesla trade-ins directly — submit your vehicle details through our website for a pressure-free, no-obligation estimate. If you are looking to sell or trade in a non-Tesla vehicle, we can connect you with reputable buyers in our trusted network to help you with the transaction.

Question 5

How does Factor E Motors inspect and recondition their pre-owned Teslas?

Accepted Answer

Every vehicle undergoes a comprehensive multi-point safety inspection performed by our award-winning Tesla-trained technicians. Issues are resolved the right way, the first time. Our on-site service team — the same experts who inspected and reconditioned the vehicle — continues to service what we sell, ensuring seamless ownership after purchase.

Question 6

Does Factor E Motors charge dealer fees?

Accepted Answer

No. We charge zero dealer fees or whatever fees you see from a traditional dealership — similar to how Tesla prices their new vehicles. No commission, no hidden charges, transparent standard pricing on all vehicles.

Question 7

Is there a warranty on pre-owned Tesla vehicles from Factor E Motors?

Accepted Answer

Some of our vehicles still carry remaining factory Tesla warranty. Additionally, third-party extended warranty options are available.

Question 8

How does the deposit and buying process work at Factor E Motors?

Accepted Answer

A $200 deposit secures a reservation for an on-site viewing appointment within 2 business days. The deposit is applied toward the final purchase price. If you decide not to proceed after viewing, the deposit is fully refundable. The remaining balance is due at the time of purchase.

Question 9

What makes Factor E Motors different from other used car dealerships in Vancouver?

Accepted Answer

Factor E Motors is not a general used car lot — we are Tesla specialists. Our team includes award-winning former Tesla Canada employees: Master Technicians who won Tesla's North America competitions, and the founding leader of Tesla's BC centers. We provide vertically integrated sales, service, and parts under one roof. Our pricing mirrors Tesla's own no-commission, no-negotiation model. This combination of genuine Tesla expertise, transparent business practices, and ongoing after-sale service is unmatched in the Lower Mainland.

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