About Us

About Us

At Factor E Motors, we are your independent used Tesla authority in the Lower Mainland—your one-stop destination for service, parts, and pre-owned sales. Our team is built on unmatched Tesla expertise and a genuine passion for the brand.

Our leadership includes award-winning former Tesla technical leaders and Master Technicians, including winners of Tesla's North America diagnostics and technician competitions. Alongside them is a customer-facing team shaped in BC Tesla centers—senior front-line advisors, service and sales leaders, and veterans such as the founding leader of Tesla's Richmond and Victoria centers. This blend of deep technical mastery and retail experience is why customers trust us to select, recondition, and stand behind exceptional pre-owned Teslas.

Our Mission

Our mission on sales is to replicate the new Tesla buying experience for every pre-owned Tesla customer. We follow Tesla's uniform pricing and no-commission sales model, focusing purely on the quality of the vehicle itself. By doing so, we are committed to building a trusted and credible local brand for pre-owned Teslas.

Join the Electric Revolution with Confidence

Every vehicle we offer is thoroughly inspected and reconditioned by our award-winning team of technicians, with any issues resolved the right way, the first time. On-site, the same expert crew services what we sell—often with quick turnaround—so ownership remains seamless after you drive away.

How We Got into Pre-Owned Tesla

Factor E Motors was born from a shared conviction among former Tesla Canada insiders that the pre-owned Tesla market in Vancouver deserved the same level of expertise and transparency that defined the new Tesla buying experience.

Our Approach to Quality

Every vehicle at Factor E Motors is evaluated through the lens of factory-trained Tesla expertise. Our multi-point inspection covers drivetrain integrity, battery health, software status, cosmetic condition, and more. Reconditioning is performed to meet or exceed the standards our technicians upheld during their tenure at Tesla.

Serving the Greater Vancouver Community

Located at 1245 Frances St in Vancouver's East Side, Factor E Motors serves the entire Lower Mainland — from downtown Vancouver to Burnaby, Richmond, Surrey, Coquitlam, North Vancouver, and beyond. Whether you are a first-time EV buyer or upgrading from an older Tesla, our team is here to guide you with honest advice and zero sales pressure.

Our Services

In addition to pre-owned sales, Factor E provides expert Tesla service and repair, parts and accessories, trade-in and vehicle acquisition, and third-party extended warranty options — all under one roof.